Use Cases
Use caseRetail product authenticity
Let customers and resellers confirm a product is genuine with a simple scan, backed by the brand’s own record.
Explore use cases ↗How the record holds together
- Identity
- Channel
- Warranty
Who this is for
Brand owners, authorised distributors, retailers, marketplaces and customer-service teams.
The operational challenge
Counterfeits and grey-market goods erode trust and margin. Customers have no reliable way to check a product, and support teams cannot see its history.
An example workflow
- Step 01
Assign each product or batch a protected digital identity at production.
- Step 02
Record distribution to authorised channels.
- Step 03
Customers scan to confirm authenticity and see product information.
- Step 04
Track warranty, resale and returns on the same record.
What is recorded
Product identity, batch, authorised distribution events and after-sale status such as warranty activation or return.
Who verifies
The brand signs the product identity. Customers, retailers and marketplaces verify it at any time.
What stays private
Customer details are collected only with consent and kept in the brand’s systems.
Physical and digital together
Works with tamper-evident labels, NFC tags or QR codes, so the digital record is anchored to the physical item.
Continue the journey
FAQ
Questions, answered
What if a label is copied?
Repeated scans in unexpected locations are flagged, and tamper-evident or NFC tags make copying harder.
Does it work for resale?
Yes. Ownership and warranty history can travel with the product to its next owner.
YOUR NEXT STEP
Build your next step
on trust.
Find the right starting point for your assets, records and business.
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